Bilyana
8/10
United Kingdom 🇬🇧
Decent place
Pros: The room was very spacious. The breakfast at the restaurant was tasty, but the portions were large.
Cons: There was a funny smell at the hotel hallway and the room. I am not sure the air-conditioning was working well. It was missing fresh air, that's all. After 12+ hours travel, I had to wait for over 20 minutes at the desk for check-in as the lady was on the phone.
Colyn
8/10
United Kingdom 🇬🇧
Sadly not as good as previous experiences.
Pros: I’ve stayed at the Monaco for many years when on the way up to Breckenridge. So, it’s a familiar hotel for me.
Cons: I think the work on 16th Street and on top of the COVID lockdowns has had an effect on the hotel. It is not as busy or as friendly as it used to be. My check in young lady was excellent but a complete contrast with the rude and miserable young lady on check out.
Margaret
10/10
Canada 🇨🇦
Great stay, great hotel, we would stay there again. Very convenient
Pros: The location is great. The staff was great. We really enjoyed the happy hour in the evenng and the onsite bar and restauant. Our room was cleaned each day and was great.
Cons: There seemed to be a sewage smell in the lobby and sometimes in the room. Not sure if that is becasue of construction in the area.
Stefan
8/10
Germany 🇩🇪
Great design hotel in Denver!
Pros: + great location + well designed room + super clean + friendly staff
Cons: - hardly any water pressure, showering takes time ;-( - doormen could be more friendly (they‘re not hotel staff)
Tonya
9/10
United States 🇺🇸
We had an excellent time, the staff made us feel welcomed.
Pros: Breakfast was amazing every day, we were so thankful we added that package to our reservation. Overall, the staff was very friendly and welcoming. Our room was clean, elegantly, decorated, and really a treat to stay in.
Cons: Housekeeping schedule was pretty frustrating. We only had our room cleaned twice by our choice. Both times we knew we’d be out of the room for the majority of the day. On both occasions the room was not cleaned by the time we got back in the late afternoon. The first time we asked, and they sent someone immediately up. It still was rather frustrating. The second time, we left early in the morning and didn’t get back till after 4:20 PM. The housekeeper had just opened our door. Only two towels were stocked in the room, we needed extra towels. I would have appreciated better communication with our room cleaning.
Mark
8/10
Australia 🇦🇺
Great location, staff and restaurant - just need more light in the bedrooms! Would stay again!
Pros: Excellent downtown location - easy walking to everywhere. The in-house restaurant Panzano was superb - no need to venture out into the cold if you want a great meal in a great restaurant.
Cons: Rooms are a little small but ok. There really isn't much lighting though so rooms seem really dark even with every light on.
Constance
8/10
United States 🇺🇸
Pleasant stay, Panzanos is great
Pros: The staff was responsive. Happy hour was fun, Panzanos has fine food. Price is reasonable. Text message from front desk to check on our comfort was nice.
Cons: Having a reading light and charging capability on only one side of the king size bed (409) was very inconvenient. There was no lighting or electrical outlet on the left side of the bed. The large box only served as a stand for a glass of water and a book which I couldn't read due to lack of light. A lamp like the one on the desk would have been nice or one like on the right would have been grand. When we stay again, I would ask for a room with 2 queens which would have lighting in between the bed. It was a minus 0 day and night. Halls and elevators were cold but rooms were fine.